Service Impact Management for a Swiss Insurance

Project Description

Project: 1. Create a service impact management solution which accepts and concentrates events from over 10 different management tools
2. Model all services within a CMDB
3. Create dashboards, reports and a centralized alerting
4. Integrate the solution to minimize administration efforts
5. Migrate Microsoft SCOM to a Monitoring solution integrated with the SIM

Financial Department
Financial Instruments
Market Interfaces
Departments - Products
Vendor - Involved Products
Technologies

Project Description

Project: 1. Create a service impact management solution which accepts and concentrates events from over 10 different management tools
2. Model all services within a CMDB
3. Create dashboards, reports and a centralized alerting
4. Integrate the solution to minimize administration efforts
5. Migrate Microsoft SCOM to a Monitoring solution integrated with the SIM

Financial Department

Financial Instruments

Market Interfaces

Departments - Products

Vendor - Involved Products

Technologies